Toolbar Ask, increasingly recognized as malicious, is often offered or comes included in other products when they are installed. The Ask toolbar changes the default homepage and search engine without user permission. In addition, it can slow down the browser to a critical minimum, as well as provoke redirecting search queries and displaying incorrect query results for keywords. These problems are a good reason to remove the toolbar from your device.
In some cases, an unwanted extension cannot be deleted directly through the browser menu because it is protected by the so-called. tread (blocker). If this happens on your system, the Avast Browser Cleanup tool will notify you of this and help you overcome the problem.
Utilities for getting rid of Ask.com
If you have skilled hands and you know how the system works and where web browsers get their attributes from, you are able to get rid of Ask.com manually and then stomp on trying to understand the instructions in the following paragraphs. But if you are not sure of your competence or strive to provide comprehensive protection for your PC from a similar infection, use special threat scanners. In a crowded market, this goodness is much more than necessary, because of this, our team will try to select the most suitable tool, guided by the following criteria: a protective scanner must work secretly, scan your PC for vulnerabilities at a high speed, completely clean malware and add-ons and do not slow down system operation. In today's market, the choice of our testers falls on the scanner below. This program has a simple and natively understandable interface along with high-quality translation, proven performance, compatibility with other security software and an extremely low cost for the domestic market. All in all, the right choice for peace of mind.
How to uninstall Ask.com yourself
If you are reading this now, there is reason to think that you are not yet ready to pay and want to know the degree of curvature of your hands, going to uninstall Ask.com by hand. Well then, see how this is done correctly. Keep in mind that any tool or addon that focuses on infecting user PCs and browsers with ads is very tenacious and it is quite difficult to remove Ask.com without a trace. Proceed with finding and removing muck as a program. Because if you skip this event, any subsequent steps are often meaningless - you will again come across an infected web browser and a mountain of unwanted ads immediately after turning on the computer again. Following the above, follow the menu "Programs and Features" in the settings panel, look inside the desired program name and remove from the list. If it is not deleted, try first to complete the task in Task Manager or reboot into safe mode. Successfully? Remarkably, most likely, after asking, Ask.com will not manage to recover itself after uninstalling from browsers. Nevertheless, periodically these actions are not enough and it is necessary to treat the registry. Important! If you have doubts about your own experience regarding the computer, stay away from the registry. A couple of wrong actions, and in the best case you will need to repair the OS, and if bad, you risk turning the OS into a pile of broken bricks and you have to put it from scratch. However, we list the sections and registry keys modified by Ask.com below. Use at your own risk. Very rarely, you still have to delete the files and folders of the advertising software yourself. If required, we always provide a list.
Uninstall from Windows 7
1. Remove Ask.com from the Control Panel:
- Control Panel
- Uninstall a program
- Highlight Ask.com and click Delete.
2. Delete the following folders
3. Remove the following registry keys (Start - Run - Regedit.exe)
Uninstall from Windows 8
1. Swipe in from the right edge of the screen, and then tap Search. (If you are using a mouse, move the pointer to the upper right corner of the screen, then down and click Search.)
2. Enter in the search field Control Panel, then tap Control Panel or click it.
3. In the section View: select item Large icons, and then - Programs and components.
4.Tap a program or click on it, and then select Delete.
5. Follow the instructions on the screen.
7. Remove the folders and registry keys specified for Windows 7.
How to remove Ask Toolbar (search.ask.com search)
As said on the manufacturers website, Ask Toolbar is a free browser add-on that allows you to search the Internet using the Ask.com search engine. This toolbar can be installed in the latest browser models Internet Explorer, Firefox and Google Chrome. Manufacturers claim that the Ask Toolbar program does not save the history of sites visited by the user, he is not even able to monitor the movement of users on sites and even more so for their clicks. Also, the Ask Toolbar does not show contextual pop-up ads. According to vendors, many applications of other companies can be classified as spyware because they monitor user actions and display pop-up ads, however, Ask Toolbar does not use this practice. But if you want to remove Ask Toolbar from your computer, then you are on the right track. Ask Toolbar removal instructions can be found below.
So, if the Ask Toolbar does not collect user personal data, what could be the reason for removing the Ask Toolbar? Users notice the negative impact of Ask Toolbar on the browser in which it is installed, such as slowing down the browser, changing browser settings without user permission. Without a doubt, at the moment there are many available toolbars, and only the user depends on which one he will use for his own convenience.
Programs that can remove Ask Toolbar
SpyHunter is a malware scanner from the US company Enigma Software Group. Automatic removal, a very high-quality semi-automatic system of those. support (in English). Finds and cleans up many additional threats that are not detected by classic antiviruses. You can download it here.
Malwarebytes Anti-Malware (scans and removes for free, the active protection module can be enabled optionally):
The Ask Toolbar program may appear in your browser after installing any free programs downloaded from unofficial sites. In this case, the toolbar is an addition to the free program, and the user simply did not notice the necessary daw, which had to be removed during the installation of the free program. However, for computer security purposes, it is not recommended to use free programs from unknown manufacturers or from unofficial sites.
Many users complain that it is very difficult and almost impossible to remove Ask Toolbar from the browser. If you do not want to use the search engine Ask Toolbar offers you, then use the instructions below for your browser.
For Internet Explorer:
- Press the following keys simultaneously on your keyboard: ALT + X. Select Add-on Management.
- Then disable the toolbar in the list.
- Click on the arrow next to the instant search window and select Find other suppliers.
- We select the search engine you need.
For Mozilla Firefox:
- We click Instruments, then select Add-ons Management, Extensions.
- Delete the toolbar.
- Then in the address bar we enter "about: config". Hit Enter.
- Then we find the parameter keyword.url.
- Replace its value (without quotes) with any of these: "http://www.google.com/search?&q=" - Google.Com "http://yandex.ru/yandsearch?text=" - Yandex.Ru "http://www.bing.com/search?q=" - Bing.Com
For Google Chrome:
- Press the following keys on the keyboard simultaneously in an open browser: ALT + F. Select Instrumentsthen Extensions.
- Remove the toolbar.
- We click Instrumentsthen Settings and Search, select a search engine. Click Use by default.
After all the changes, do not forget to restart the browser for the settings to take effect.
Remove Ask.com from browsers
Now we are going to clean corrupted Ask.com web browsers. We hope that you have worked without omissions to implement the recommendations from the last paragraph, otherwise any of the events below will become useless. Go. Despite the huge variety of adware and extensions, the methods of infection and the treatment of browsers are similar for all of them. First, we go to the menu item of the extensions of your web browser (detailed instructions with illustrations are given later) and clean the malicious add-on from the panel. It happens that this is not effective enough and advertising is still displayed in the browser. In this case, you should redo the preset of the web browser. More details about how and what to change in case of infection by Ask.com will follow. Sometimes the browser changes the initial tab by changing the settings of the browser icon. In case this is an option that fell to us, we will need to fix them as well. Basic rule: take your time. Follow the detailed instructions below for details, do not skip steps and in this case you will effectively clear your Ask.com web browser.
Uninstall from Google Chrome
To remove add-ons:
Customization and management of Google Chrome - Additional tools - Extensions - Click on the trash can icon
To change the home page:
Setting up and managing Google Chrome - Settings - Starting group - Add - For the blank page, add the entry “about: blank”
Cleaning up Mozilla Firefox
Removing an extension:
Open menu - Add-ons - Extensions - Select Ask.com and disable
Open the menu - Settings - Basic - In the field home page set the value to “about: blank”
To change a new page to open:
- In the address bar, type “about: config”,
- Agree to the warning,
- Find the expression “browser.newtab.url”,
- Right click on it and reload
Uninstall from Internet Explorer
To remove an extension:
Tools - Customize Add-ons - Toolbars and Extensions - Disable Ask.com
To change the home page:
Tools - Browser Properties - General - Home Page - Change the value to “about: blank”
To change tabs:
Tools - Browser Properties - General - Tabs
What is malware at Ask.com
There may be doubt: is it worth removing Ask.com altogether? We will try to think about it together. There are an incredible amount of advertising software and add-ons on the Internet these days: hackers of web browsers, advertisers, tools for tracking user history, etc. They differ from malware in that they do not seem to cause direct damage to your computer, but they noticeably slow it down, replace the display of pages in browsers and send third parties your surfing history, search queries and other private information. Well, if you like when instead of the desired web pages you are thrown to the new “ten methods to get dough online” or “get rid of excess weight in a week” - the choice is yours. If you want employees of advertising offices to learn a lot about you, then try not to demolish Ask.com. In addition, a fair amount of such utilities and additions contains the functions of remote matching as well as automatic upgrade. At any moment, a tool that is harmless at the first impression and only substitutes ads in your browser has a chance to mutate in software to steal user payment data or into a huge security hole in your PC, through it the user is put already dangerous software. And to undo the presented path of events is unrealistic, since frequently encountered anti-virus utilities usually do not scan adware such as Ask.com at all. Because of this, experts in the computer security industry say that a variety of software that in any way implements actions that are unnecessary for the user must be uninstalled from the computer.
How to protect yourself from PC infection
You ask whether it is possible to get rid of infection. Of course you can. You should realize that the method of infection with unwanted software is different from viruses. almost always they are installed on a computer through sloppiness of a person. A typical infection scenario for an advertiser looks like this. A man is looking for a language pack for OSes, a utility, a program. Religion does not allow a person to look for the official website of the author of the program or seller and he downloads the desired item from left sources: from a group on a social network, a little-known forum, file sharing. And as a result, he gets out not the installation package of the necessary program, but a pre-modernized archive-installer that stores several malicious toolbars or add-ons built in, replaced presets for browsers, etc. The problem is aggravated by the fact that antivirus utilities are useless here, because people voluntarily agreed to install software from this package. According to the polls, no more than 17% of users choose a non-automatic software installation instead of the classic one and in its course. As a result, users get an infected operating system and browsers, guaranteeing themselves lingering exercises to repair them. Unsolicited windows begin to open in the browser, instead of the desired website the user redirects to strange false web pages, very “useful” widgets and widgets appear on the desktop that show the weather for the past month, will always be ready to show you the Zimbabwean dollar exchange rate or how much are horse horseshoes in Somalia. In addition, intrusive ads are everywhere and always. How to avoid this? Very simple: install programs and patches exclusively from trusted web pages, always choose a custom installation and carefully look at the screen during it. If you notice the choice of type "install. Start page", "install search from.", "Install at the same time. Addition" - immediately refuse them. This will protect you by rough estimates from 3/4 of advertising software, which is likely to get caught on the Internet.
And to summarize: if an unfamiliar program or add-on causes concern, come back to us. When the program is truly advertising, you will find data about it here, and at the same time, an accessible uninstall guide. We are always happy to help you and wish you good luck on the Internet. See you.
How to remove Ask.com from Chrome, Firefox and Internet Explorer (step by step instructions)
To remove this infection and restore the settings of the browsers Google Chrome, Internet Explorer, Mozilla Firefox, follow the step-by-step instructions below. You will need to use the standard features of Windows and some proven freeware. This manual is a step-by-step guide that you must follow step by step. If something doesn’t work out for you, then STOP, request help by writing a comment on this article or by creating a new topic in our forum.
If you are using an Apple computer running Mac OS X, use the following instructions. How to remove virus, pop-ups, and ads on Mac OS X
Windows 95, 98, XP, Vista, 7
In the upper right corner, find and click on the Search icon.
In the input field, type Control Panel.
In the input field, type Control Panel.
The Control Panel will open, in it select Uninstall a program.
You will be shown a list of all the programs installed on your computer. Look carefully at it and uninstall the program that you suspect as the cause of the infection. This is probably the last program you installed. Just take a closer look at the rest of the programs and remove all that seem suspicious to you or you are sure that you did not install them yourself. To remove, select a program from the list and click Delete / Change.
Follow the instructions of Windows.
Remove Ask.com from Chrome, Firefox and Internet Explorer using AdwCleaner
AdwCleaner is a small program that does not require installation on a computer and is designed specifically to find and remove advertising and potentially unnecessary programs. This utility does not conflict with antivirus, so you can safely use it. You do not need to uninstall your antivirus program.
Download the AdwCleaner program by clicking on the following link.
After the program has finished loading, start it. The main AdwCleaner window opens.
Click on the button Scan. The program will begin to scan your computer. When the scan is completed, you will see a list of found Ask.com components and other found parasites.
Click on the button Cleaning. AdwCleaner will attack your computer and remove all found malware components. At the end of the treatment, restart your computer.
Remove Ask.com with Zemana Anti-malware
Zemana Anti-malware is a tool that allows you to easily find and remove malware that changes the settings of web browsers or displays a large number of pop-up ads. В отличии от других утилит созданных для обнаружения и удаления вредоносных программ, Zemana Anti-malware кроме классического сканирования файлов, так же использует облачные технологии. Это позволяет обнаружить паразитов, которых не могут обнаружить другие антивирусные программы.
Скачайте Zemana AntiMalware с помощью следующей ссылки. Сохраните программу на ваш Рабочий стол.
Когда загрузка завершится, запустите файл который скачали. Перед вами откроется окно Мастера установки, как показано на примере ниже.
Следуйте указаниям, которые будут появляться на экране. You can not change anything in the settings. When the installation of Zemana Anti-Malware is completed, open the main program window.
Click on the “Check” button to start the search process for a malicious program that changed the home page or search engine of your browser on Ask.com. The scanning process is fast enough, but can be delayed in case of a large number of files on your computer or in the case of slow system operation.
When the scan is complete, you will see a list of found malware components. Here, simply click the “Next” button to delete the found malware and move them to quarantine.
Remove Ask.com using Malwarebytes Anti-malware
Malwarebytes Anti-malware is a well-known program designed to combat a variety of adware and malware. It does not conflict with antivirus, so you can safely use it. You do not need to uninstall your antivirus program.
Download the Malwarebytes Anti-malware program using the following link.
When the program loads, run it. The Wizard of the installation program will open before you. Follow his directions.
When the installation is complete, you will see the main program window.
The program update procedure will start automatically. When it is completed, click on the “Run Scan” button. Malwarebytes Anti-malware will begin scanning your computer.
When the computer scan is complete, Malwarebytes Anti-malware will show you a list of found parts of malware and adware.
To continue the treatment and remove the malware, you just need to click the "Put selected objects in quarantine" button. This will launch the Ask.com parasite removal procedure.
Delete Ask.com in Chrome by resetting browser settings
Resetting Chrome settings will remove malicious extensions and restore the browser settings to the default values. In this case, your personal data, such as bookmarks and passwords, will be saved.
Open the Chrome main menu by clicking on the button in the form of three horizontal stripes (). A menu will appear as in the following image.
Select Settings. Scroll down the opened page and find the Show advanced settings link. Click on it. A list of advanced settings will open below. Here you need to find the Reset Settings button and click on it. Google Chrome will ask you to confirm your actions.
Press button Reset. After that, the browser settings will be reset to the original ones and the redirect to Ask.com will be deleted.
Delete Ask.com in Firefox, resetting your browser
Resetting Firefox will remove malicious extensions and restore browser settings to their default values. In this case, your personal data, such as bookmarks and passwords, will be saved.
Open the Chrome main menu by clicking on the button in the form of three horizontal stripes (). In the menu that appears, click on the icon in the form of a question mark (). This will bring up the Help menu, as shown in the figure below.
Here you need to find the item Information to solve problems. Click on it. In the page that opens, in the Firefox setup section, click the Clear Firefox button. The program will ask you to confirm your actions.
Click the Clear Firefox button. As a result of these actions, the browser settings will be reset to the original. This will remove Ask.com and you will be able to restore your homepage and search engine.
Delete Ask.com in Internet Explorer by resetting your browser
Resetting the Internet Explorer and Edge settings will allow you to remove malicious extensions and restore your browser settings to the default values.
Open the main browser by clicking on the gear button (). In the menu that appears, select Browser Properties.
Here, click the Advanced tab, and in it click the Reset button. The Reset Internet Explorer Settings window opens. Check the box Delete personal settings, and then click the Reset button.
When the reset process is complete, click Close. For the changes to take effect, you need to restart the computer. This way you can get rid of using Ask.com as your homepage and search engine.
Remove Ask.com from Chrome, Firefox and Internet Explorer by clearing their shortcuts
When an Ask.com computer enters the computer, the infection can change not only the settings of your browsers, but also their shortcuts, adding an argument in the Object field similar to “http: // address of a site/”. Thanks to this, every time you launch the browser this site will open.
To clear a browser shortcut, right-click on it and select Properties.
On the Shortcut tab, find the Object field. Click inside it with the left mouse button, a vertical line appears - the cursor pointer, use the arrow keys (arrow -> on the keyboard) to move it as far as possible to the right. You will see the text “http: // address.site/” added there. It must be deleted.
After deleting this text, click OK. Thus, clear the shortcuts of all your browsers, as all of them may be infected.
Protect your computer from sites like Ask.com and block ad serving
In order to increase the protection of your computer, in addition to anti-virus and anti-spyware programs, you need to use an application that blocks access to a variety of dangerous and misleading websites. In addition, such an application can block the display of intrusive ads, which will also lead to faster loading of websites and reduce the consumption of web traffic.
Download the AdGuard program using the following link.
After the download is complete, run the downloaded file. The Wizard of the installation program will open before you.
Click on the button I accept the conditions and follow the instructions of the program. After the installation is complete, you will see a window as shown in the figure below.
You can click Skip to close the installer and use the standard settings, or click the Start button to familiarize yourself with the capabilities of the AdGuard program and make changes to the default settings.
In most cases, standard settings are enough and nothing needs to be changed. Each time you start your computer, AdGuard will start automatically and block pop-up ads, sites like Ask.com, as well as other malicious or misleading web pages. To familiarize yourself with all the features of the program or to change its settings, you just need to double-click on the AdGuard icon, which is located on your desktop.
Check Task Scheduler
We recommend that at the last stage of computer cleaning, check the Task Scheduler Library and delete all tasks that were created by malicious programs, since they can cause Ask.com to automatically open the site when the computer is turned on or at regular intervals.
Press on the keyboard at the same time Windows and R (Russian K). A small window opens with the heading Run. In the input line, type “taskschd.msc” (without quotation marks) and press Enter. The Task Scheduler window opens. In the left part, select the "Task Scheduler Library", as shown in the following example.
In the middle part you will see a list of installed tasks. Select the first tasks, and in its properties that open just below, select the Actions tab. Take turns looking through all the tasks, pay attention to the fact that it runs on your computer. Found something like "explorer.exe hxxp: // site address" or "chrome.exe hxxp: // site address", then this task can be safely deleted. If you are not sure what starts the task, then check it through our website or in the search engine, by the name of the file to be launched. If the file is a component of a virus or malware, then this task can also be safely deleted.
Having decided on the task that you want to delete, right-click on it and select Delete. Repeat this step several times if you find several jobs that were created by malware. An example of deleting a task created by an advertising virus is shown in the figure below.
After deleting all tasks, close the Task Scheduler window.
By following these instructions, redirecting and automatically opening Ask.com in Google Chrome, Mozilla Firefox, Internet Explorer, and Microsoft Edge will be completely removed. Recover your homepage and search engine. Unfortunately, the authors of such applications constantly update them, making it difficult to treat the computer. Therefore, if this instruction did not help you, then you have become infected with the new version of Ask.com and then the best option is to contact our forum.